Web and Mobile Design

Acer Health Management Center

Web and Mobile Design

Acer Health Management Center

Role

Lead UX Designer

Team

Eason Xing (PM)
Gene Wang (SWE)

Tools Used

Figma
Attention Insight

Timeline

Summer 2023

Overview

During the summer of 2023, I got the amazing chance to intern at Acer Inc. as a UX/UI Designer. While I was there, I was the sole UX designer for this project and responsible for the design direction of the POC.

This project is a collaboration between Acer and National Taiwan University Hospital (NTUH), the No. 1 Hospital in Taiwan, and our goal was to digitize and transform healthcare services in Taiwan.

Objective

  1. Design a B2C mobile application aimed to provide users with the ability to conduct health risk predictions based on NTUH’s risk prediction model
  2. Design a B2B web application software that intakes data from the app and displays health information to the doctors at NTUH for analysis and diagnosis of health status

Takeaways

  1. Coming from a background where most of my design skills came from an academic environment, it is very easy to go overboard and create something that is nearly impossible to implement. From working with developers and business stakeholders I've learned to create designs that balance feasibility and aesthetics.
  2. Having the chance to work with both Acer and NTUH provided valuable exposure to interdisciplinary collaboration. This experience enhanced my ability to communicate effectively across different teams with varying expertise, fostering a more holistic approach to problem-solving.
  3. When designing an ecosystem that includes both mobile and web applications, I learned that it is very important to fully understand who the users are and think about how the data is shared and visualized between the two systems.
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Context

In Taiwan, accessing personalized risk predictions and timely interventions often proves challenging for individuals. Simultaneously, healthcare institutions face hurdles in efficiently analyzing incoming data and delivering personalized care recommendations to patients.

For Acer and NTUH, they recognized this as an opportunity to bridge the gap. Our solution aimed to democratize access to predictive healthcare insights while streamlining the workflow for healthcare professionals.

Let's start with Conceptualization

Mobile

For the mobile aspect of this ecosystem, I first started with establishing a general user flow of what logging-in would look like. This was establish through repeated iterations and communication with business stakeholders.

Web

For the web aspect of this ecosystem, not only was the visualization of information important to nail but also how the user actually access the information and whether or not the information hierarchy was intuitive. This was difficult due to the sheer amount of information there is but in the end we were able to reach a structure that made sense to our stakeholders.

Prototyping

Mobile

With the foundations laid out, I moved forward with creating the first set of wireframes and iterated from there.

Web

As well as the web applications.

Iteration

After creating the first version of the prototypes the next step is to iterate on my designs... but how? As some other UX designers may have experienced before, sometimes it is very hard push PMs and executives to allocate time and effort to usability test.

How did I overcome this? I was able to utilize AI to help me identify hot spots where users would gravitate towards and some places they did not.

OPTIMAL CLARITY = 58% (BELOW AVERAGE) 

Results

While serving as a great tool to explain design rationale to stakeholders. Through this iterative process, I was able to get continuous feedback and improve my designs.

In the end, the results look something like this...

Web and Mobile Design

Acer Health Management Center

Role

UX/UI Design Intern

Timeline

8 months

Skills

Information Architecture
Persona  
Web Design
Prototyping

Collaborated With

Research Team
Developers
Project Managers
Business Analysts

Summary

During the summer of 2023, I got the amazing chance to intern at Acer Inc. as a UX/UI Designer. While I was there, I was the sole UX designer for this project and responsible for the design direction of the POC.

This project is a collaboration between Acer and National Taiwan University Hospital (NTUH), the No. 1 Hospital in Taiwan, and our goal was to digitize and transform healthcare services in Taiwan.

Presenting to BMO executives on VR Project

Trying out the VR Prototype

Hanging with the team

Takeaways

  1. Design a B2C mobile application aimed to provide users with the ability to conduct health risk predictions based on NTUH’s risk prediction model
  2. Design a B2B web application software that intakes data from the app and displays health information to the doctors at NTUH for analysis and diagnosis of health status

Thanks for stopping by!
Checkout my other projects

Web and Mobile Design

Acer Health Management Center

Role

UX Designer

Team

Erica Lee
Ishani Pandey
Michael Jiang

Tools Used

Figma
Optimal Workshop

Timeline

4 Month

Overview

During the summer of 2023, I got the amazing chance to intern at Acer Inc. as a UX/UI Designer. While I was there, I was the sole UX designer for this project and responsible for the design direction of the POC.

This project is a collaboration between Acer and National Taiwan University Hospital (NTUH), the No. 1 Hospital in Taiwan, and our goal was to digitize and transform healthcare services in Taiwan.

Objective

  1. Design a B2C mobile application aimed to provide users with the ability to conduct health risk predictions based on NTUH’s risk prediction model
  2. Design a B2B web application software that intakes data from the app and displays health information to the doctors at NTUH for analysis and diagnosis of health status

This is an archived project.
Please reach out if you would like to learn more.

Web and Mobile Design

Acer Health Management Center

Role

UX Designer
User Researcher

Team

Miko Wu
Jinze Li
Ziyan Zheng
Xiangwen Li

Tools Used

Figma

Timeline

4 Month

Overview

During the summer of 2023, I got the amazing chance to intern at Acer Inc. as a UX/UI Designer. While I was there, I was the sole UX designer for this project and responsible for the design direction of the POC.

This project is a collaboration between Acer and National Taiwan University Hospital (NTUH), the No. 1 Hospital in Taiwan, and our goal was to digitize and transform healthcare services in Taiwan.

Objective

  1. Design a B2C mobile application aimed to provide users with the ability to conduct health risk predictions based on NTUH’s risk prediction model
  2. Design a B2B web application software that intakes data from the app and displays health information to the doctors at NTUH for analysis and diagnosis of health status

This is an archived project.
Please reach out if you would like to learn more.

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